Accounts of momo agents to be blacklisted as a result of Cash-in fraud. Some individuals have taken upon themselves to do cash-in by recycling of funds with the ulterior motive of making so much income at the end of the month, the effect is that, the Business has to pay all these amounts which is an unproductive cost. Several millions of cedis are lost as a result of this cash-in recycling. This act amounts to fraud and needed to be addressed.
The Mobile Money Agents Association of Ghana has recently decried the increased level of fraud in the industry and rallied the support of relevant authorities to help curtail the menace. Both subscribers and Agents fell victim to various fraudulent activities. The General Secretary of the Mobile Money Agents Association of Ghana-MMAAG Mr.Evans Otumfuo has disclosed advance plans by the giant Service provider MTN Momo Limited to crack the whip. Several efforts were made by the Association to avert the crisis but could not yield any result until now. Following the recent spate in fraudulent activities in the Mobile Money space, about 20,499 accounts would be terminated beginning Monday October 11,2021. Consequently, affected Owners of these accounts are advised to debit their wallets on or before the stated date.
In the coming days, details and anazole records of such would be shared with the public in the dailies as decommissioning will follow suit. Mr.Evans Otumfuo has disclosed that as Agents’ body they shall continue with relevant
authorities to sanitize the space of all forms of momo related frauds for the safety of our businesses and customers.
He further said as a Union, it’s in their best interest hence the Union supports the action and commends the business for taking such bold remedial steps.
Regular investigations would be carried out and anyone found culpable would be dealt with accordingly.
All affected persons may have to appeal to MTN for review of effect and a justification well articulated.
The Union believes this will significantly deal with future occurrences. Mr. Otumfuo has asked all persons to help expose and eliminate this common enemy of the business. The sector has a lot of issues ranging from armed robbery, fraud etc. and needed concerted effort to deal with it so as to make it safe and secure as possible.
In conclusion, about 20,499 Agents cannot continue to exercise rights as Momo Operators anymore.